Hello Norm,

I can not express how sad we are to lose you as our land lord. You were great to us, you were always nice as can be. And you fixed everything without wasting any time. You are truly a great land lord. Thank you for everything you have done for us. I really truly hope that Rebeca and I end up in another Norm Haley Property some time in the near future.

Thanks again Norm,
Kurt & Rebeca Fuehrer
Disc Jockey

Norm is a consummate professional:  he knows the market and pegged my home at the right asking price, even though it was substantially higher than most in the neighborhood.  Other agents I spoke with would have had me list it at a significantly lower price, in view of the purported comparable properties that had sold recently.  He was absolutely correct:  I got a full-price offer within nine days of putting it on the market. Aside from price, Norm is great to work with.  I was living out of town once the property was put on the market, and he took care of all the details regarding repairs and other similar matters at the house in my absence.  More importantly, he keeps his cool and works well with the other party's agent, even when they are being difficult, to resolve issues.

Evelyn Heidelberg
(Land use Attorney).

Thanks for all you have done recently and over the years to help me with my rental condo. Neither Kathy nor I could still have our Southern California Real Estate without you. Your expertise, contacts and plain old work on our behalf are tremendously appreciated. You are also a good friend and we are very thankful for you.

Very Sincerely,
Madelyn
(Director of Personnel Amador County, California).

Hi Norm

We have had a wonderful time at Myrtle Avenue, and are going to miss it, and you as such a wonderful landlord. We have so enjoyed having you as a resource, all your recommendations have worked out so well and you have been very available to tend to any problems in the house or on the property very quickly. The garden is beautifully maintained and always looks wonderful with plenty of flowers along the front walk. We have enjoyed living in Monrovia, not only because of the small town feeling, but also because of the nature that is at your doorsteps. The San Gabriel mountains are wonderful for day hiking and only a 5 minute drive from Myrtle Avenue. We have so enjoyed having you as a resource, all your recommendations have
worked out so well. We have lived here for three years and will miss this lovely home.

Lynell and Philip Newmarch
Cape Town, South Africa

Hey Norm...THANK YOU, THANK YOU, so much for your extremely generous housewarming treat ! WOW, what a nice thing for you to do. I just can't even tell you how much that means to me and to Juan (who gets by on bills, paychecks and more bills). You are such a classy gentleman, and of course, this is why we truly enjoy doing business with you ! You are so ethical and knowledgeable. It's a good thing these days to have such attention from a fine professional like YOU. We look forward to more deals in the future...though at the price of this one, it may be awhile !!! Thank you again,

Fondly and sincerely,
 Gwyny

I just wanted to thank you for being such a great landlord. You made it really easy for us to live in the house & were so responsive to any kind of complaint. I feel like we really lucked out & hopefully my good luck with you will continue in the future with other landlords.

Thanks Again. Cheers
Cassi

This letter will serve as a letter of recommendation for Norm Haley who has been managing two of my buildings for a couple of years.

When Norm took over the management, my 10 unit apartment building in Monterey Park, California was in need of proper management of the then present tenants, filling of vacancies, taking care of the poor landscaping, and all of the deferred maintenance which the previous managers had not attended to. There were several vacancies, and the previous managers just gave the key to prospective tenants to look at the units without supervising them. I later found that several of the units had been left open by those looking at the apartments, and luckily, no vandalism occurred.

Norm completely turned everything around. The apartment is now full, the landscaping is immaculate, and we are slowly renovating each unit as it becomes vacant. He also did an excellent job with my single-family house I own in Pasadena, California, and rent out.

I can highly recommend Norm Haley without hesitation as a person of the highest integrity, who is extremely intelligent, who is enthusiastic about his work, is extremely hard working and diligent, and whom you can rely on
without question.

If you have any questions whatsoever, please feel free to contact me.

Sincerely yours,
Henry Tsutomu Tai, M.D., Ph.D.

 "I wanted to take a moment to express again my sincere thanks for how you handled the situation that occurred in your Hellman Ave. property last Thursday night. Your prompt attention, your ability to get a hold of someone who could handle the circumstances, and your interest in making sure all of the details turned out as expected left me a great deal of respect and gratitude for you and your business. When things became more interesting Sunday morning, the same attention to detail and the needs of your tenants again stood out, and as before, everything was taken care of quickly and efficiently".

MITCH BUGAJSKY
MONTEREY PARK (Tenant)

"Dear Norm, We were finally informed today, by escrow, that the Bubbling Wells Road property has been registered in our name. Joanne and I want to thank you for your invaluable assistance, without which we would have been snared by the other real estate agent and mortgage broker into a very unfavorable deal. We are very happy with the way things have been resolved."

RALPH AND JOANNE COSTANTINI
ALTADENA & DESERT HOT SPRINGS (Retired)

"I know it sounds contradictory, but having known Norm in a few of his many capacities (landlord, developer, agent, friend and car-nut!), Norm is the consummate professional whose word Is bond. If Norm gives you his word that he will do something, it gets done. Having been in a business where your only asset is your word, I know Norm's capabilities are rare and valuable.

Case in point, the seller of our house conducted a "Sale by Owner". The longer the process continued, the more bids the seller received at higher prices. Norm pressed for a two-week escrow (unbelievable!). It didn't happen - it was only 12 days! If you have a chance to work with him, please jump at it. I guarantee you won't regret it - in fact, you'll enjoy every step of the process. Thanks again Norm, for making the potentially harrowing experience of purchasing a house in a seller's market, a pleasure."

MIKE DATKO,
 (Retired Commodities Broker & Former Tenant)

"Thank you so much for all you have done for me. I could have never done all of the stuff involved in getting my condo ready. You sure do know your "stuff" Norm! My family is ever indebted to you!"

Toni McKiernan
Arcadia Recreation Department

"Norm, thanks for everything. You've been a super Real Estate advisor and friend. We are both so very grateful for our beautiful home and for the many extra favors over the years"

David and Loraine Noriega
Automotive Parts Dealer

"I want to thank you for selling my house so quickly. Your Marketing knowledge and experience brought me four offers in less than a week. I chose you because you always answer your telephone personally and I didn't want to deal with any assistants or secretaries. I am 92 years old and have lived in the house for 32 years. Thank you for the way you handled everything"

Millie Estey
founder Theater Americana

Betsy & Dan Lombardo
special effects movie producer

Madalyn Martinez
Marin County personel manager

"Your knowledge of Pasadena and the surrounding communities, your years of experience in the real estate field, and your negotiating skills were all instrumental in helping us secure the property we decided upon. We knew we could trust your judgment whenever we had questions and depend upon your professionalism to guide us. While an anomaly in the crowded real estate field today, an independent agent is a rare treasure. Thank you for making a difficult move as painless as possible.

Trudy Hatter
Wife of 9th Circuit of Appeals Presiding Judge

Barbara Arnold
newspaper editor and artist