Another Satisfied Client

This letter will serve as a letter of recommendation for Norm Haley who has been managing two of my buildings for a couple of years.
 
When Norm took over the management, my 10 unit apartment building in Monterey Park, California was in need of proper management of the then present tenants, filling of vacancies, taking care of the poor landscaping, and all of the deferred maintenance which the previous managers had not attended to. There were several vacancies, and the previous managers just gave the key to prospective tenants to look at the units without supervising them. I later found that several of the units had been left open by those looking at the apartments, and luckily, no vandalism occurred.

Norm completely turned everything around. The apartment is now full, the landscaping is immaculate, and we are slowly renovating each unit as it becomes vacant. He also did an excellent job with my single-family house I own in Pasadena, California, and rent out.

I can highly recommend Norm Haley without hesitation as a person of the highest integrity, who is extremely intelligent, who is enthusiastic about his work, is extremely hard working and diligent, and whom you can rely on without question.

If you have any questions whatsoever, please feel free to contact me.

Sincerely yours,

Henry Tsutomu Tai, M.D., Ph.D.